Settings

Manage your account and preferences

Profile Information

Update your account profile information and email address.

JD

JPG, GIF or PNG. Max size of 2MB.

Your email cannot be changed.

On-Call Rotation

Manage who gets notified for after-hours emergencies. The rotation automatically advances to the next tech each week.

On-Call Rotation

After-hours emergency calls will SMS the current on-call tech. Rotation automatically advances each week — no manual switching needed.

Business Information

Manage your business details and operating hours.

HVAC
Plumbing
Electrical
Roofing
Garage Door
Pest Control
General Contracting
Landscaping
Cleaning
Automotive
Other

Your main business phone number for customer contact

After each completed job Vistr automatically texts your customer a review request. Find this link in Google Business Profile → Get more reviews → Share review form.

This is your AI receptionist's phone number. Customers call this number and it's automatically answered by your AI assistant. This number is assigned by the system and cannot be changed.

Operating Hours

to
to
to
to
to
to
to

Scheduling Capacity

Configure how many appointments can be scheduled simultaneously

Number of technicians who can handle appointments at the same time. For example, if you have 3 technicians, you can schedule up to 3 appointments per window.

Scheduling Windows

Configure appointment time windows for customer scheduling

Choose how appointments are scheduled. Longer windows give technicians more flexibility, while shorter windows provide more specific arrival times for customers.

Time Off & Blocked Dates

Block dates when you're unavailable. The AI will take messages instead of booking appointments on these days.

No blocked dates. Your AI will book appointments any day.

Service Tags

PRO

Auto-classify your calls by service type. Once tagged, Vistr can correlate weather patterns with your busiest call types.

Your Trades

Tags will be generated based on these. Update them in the Business tab.

Loading your trades...

No tags yet

Select your trades above and click Generate Tags — Groq will suggest ~50 service types specific to your business. You can review and edit before saving.

Notification Preferences

Choose how you want to be notified about important events.

SMS Notifications

New Appointments

Get notified when someone books an appointment

Emergency Calls

Immediate notification for urgent service requests

Callback Requests

When customers ask for a callback

Email Notifications

Daily Summary

Daily digest of calls and appointments

Weekly Reports

Comprehensive weekly analytics and insights

Product Updates

New features and improvements

Marketing Communications

Tips, guides, and promotional content

Security Settings

Manage your account security and authentication.

Password

Update your password to keep your account secure.

Two-Factor Authentication

Add an extra layer of security to your account.

Not Enabled

Danger Zone

Irreversible and destructive actions.

Delete Account

Permanently delete your account and all data

Integrations

Connect Vistr with your favorite field service management tools.

Jobber

Automatically sync appointments to your Jobber calendar

Not Connected

What you get:

  • ✓ Automatic appointment syncing
  • ✓ Real-time calendar availability checking
  • ✓ Customer and job creation
  • ✓ Two-way sync with Jobber

Google Calendar

Automatically sync appointments to your Google Calendar

Not Connected

What you get:

  • ✓ Automatic appointment syncing
  • ✓ Calendar events with full details
  • ✓ Reminders and notifications
  • ✓ Team calendar visibility

Microsoft Outlook Calendar

Automatically sync appointments to your Outlook Calendar

Not Connected

What you get:

  • ✓ Automatic appointment syncing
  • ✓ Calendar events with full details
  • ✓ Works with Microsoft 365
  • ✓ Team calendar visibility

ServiceTitan

Automatically sync appointments to ServiceTitan

Not Connected

What you get:

  • ✓ Automatic appointment syncing
  • ✓ Customer and location creation
  • ✓ Job and appointment management
  • ✓ Real-time sync with ServiceTitan

Housecall Pro

Automatically sync appointments to Housecall Pro

Not Connected

What you get:

  • ✓ Automatic appointment syncing
  • ✓ Customer and job creation
  • ✓ Real-time availability checking
  • ✓ Two-way sync with Housecall Pro
Requires MAX Plan: API access requires a Housecall Pro MAX subscription.

Workiz

Automatically sync appointments and create jobs in Workiz

Not Connected

What you get:

  • ✓ Automatic job creation in Workiz
  • ✓ Calendar availability checking
  • ✓ Customer info synced to jobs
  • ✓ Reschedule and cancellation sync
Setup Required: You must enable the Developer API add-on from the Feature Center in Workiz first.

Live Transfer

Transfer calls to a human when customers need extra help

PRO

More Integrations Coming Soon

We're working on integrations with more field service platforms.

FieldEdge

Coming Soon

Membership & Benefits

Configure service plans, specials, or coupons. Your AI will mention these naturally during relevant calls — never forcefully.

Enable pitching on calls
AI will mention relevant plans or specials at the right moment

Keep benefits concise — bullet points or short phrases. The AI compresses these automatically to save tokens.

When to pitch

The AI will never pitch during emergencies, when a caller is upset, or after they've already declined once.